Legal area | franko.ua
ORDER
In order to place an order on the Franko website, you need to:
1) Choose the size and color you want on the product page you liked
2) add the item to the “Shopping Cart” section and go to it
3) choose the shipping method and payment method
4) enter the address to which the order will be sent, as well as your details, which are required to pay for the order and click "Go to checkout".
You will receive an order confirmation email in a few minutes. From now on, we will start preparing your order, and as soon as it is shipped, you will receive another email stating that your order is already on the way to you.
PAYMENT
On the Franko website you can:
1. Pay by credit card: Visa or MasterCard.
2. Pay with PayPal. To register your own PayPal account, visit PAYPAL.COM.
3. To pay in cash. Either after delivery of the order by courier (in Kiev), or in case of shipment.
DELIVERY
1) You can pick up the ordered items yourself in our 9-b Smolnaya Street workshop in Kyiv
2) Delivery by Kyiv by courier, cost - 35 UAH.
3) Delivery in Ukraine: by "New Mail" or "UkrPoshta" to your specified address after ordering on the Franko website. Shipping costs will depend on the weight of the item and the destination.
4) Worldwide delivery: is carried out by "New Mail" or "UkrPoshta". Cost is calculated based on weight and destination. Delivery time is 10 to 27 business days.
RETURN
If the goods delivered to you were of inadequate size or improper quality, you have the right to return it or exchange it for a similar product if available in stock. The request for replacement of the goods is satisfied within 7 days of receipt by the buyer.
DIMENSIONS
Wallets
The sizes are indicated on the product pages and are specified for folded wallets.
Cardholders:
ch01 - 10 x 7.5 x 0.4 cm
ch02 - 10 x 9.5 x 0.6 cm
Wallets:
w01 - 11 x 9 x 1 cm
w02 - 11.75 x 10 x 0.7 cm
w03 - 12.5 x 11 x 2 cm
w04 - 12 x 9 x 1.5 cm
w05 - 10.5 x 8.7 x 1.5 cm
Bags
Dimensions are indicated on product pages. If necessary, we can adjust the length of the straps to your size.
Belts
Franko belts have clear lengths and therefore do not need to cut or add buckle holes. Just choose your own length and wear.
As a standard, the size of the belt is measured by the length from the end of the buckle to the middle hole:
The sizes change every 5 cm. As a standard, we have the smallest length - 80 cm, the longest - 120 cm, but since we are a manufacturer, you can order a belt of another length if needed.